
Current Utility Metering Problems
The current metering system for electricity, water and gas is problematic for utility companies with unknown quantities of resources being unbilled and lost:
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Inaccuracy of manual meter readings due to “human error”
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Inefficient customer service and high number of customer complaints
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Inability to forecast demand or forward network planning
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Cannot identify leaks throughout the utility network
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Inability to monitor any unusual spikes in usage
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Money is lost when more resources are delivered than utility companies are able to bill for
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Inability to pinpoint the source of the technical or non-technical losses
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